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  • What shipping methods do you offer?
    All orders are shipped with BARTOLINI or DHL with an approximate delivery time of 4-6 business days. Some non EU countries are shipped with UPS or DHL with an approximate delivery time of 3-5 business days. Exchanges within 30 days for store credit. All items on sale are final.
  • How long will it take for my order to arrive ?
    After dispatch, your order will arrive within 3-6 business days. Please note weekend days are not business days. Please allow between 1-3 business day for processing. Please note that transit times are measured at the point of dispatch.
  • When will my order ship?
    Generally orders are dispatched 1-3 business days after order is confirmed.
  • How can I track my order?
    After your parcel has dispatched, you will receive a shipping confirmation email which includes tracking details. Simply click on the link provided to track your order.
  • My parcel is taking longer than the estimated delivery time, what should I do?
    At times delays can occur which are outside Seashell Italia’s control, and which we are not responsible for. If you have a delayed parcel please reach out to the shipping carrier initially with your tracking number as they will have the most up to date information. Following this the customer care team can assist with any unanswered questions.
  • My package is lost, what should I do?
    We encourage you to reach out to the shipping carrier responsible for delivery and quote your tracking number as they will have the most up to date information. If you still require assistance contact our Customer Care Team.
  • Duties and taxes
    EU ORDERS ARE NOT SUBJECT TO TAX / CUSTOM DUTIES Seashell Bikini is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of duties may be necessary to release your order if charges do incur
  • Can I change my order?
    If you need to change your order, please contact us immediately. We process orders quickly, and once our warehouse has processed your order we will be unable to make changes. Once orders have been confirmed in our system they are unable to be cancelled.
  • How do I check on my order status?
    Via the tracking details sent a shipping confirmation.
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